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Authorizing/getting help

To receive all the benefits of being a Finale owner, be sure to complete the Authorization Wizard. To access the Authorization Wizard, click Authorize Now the first time you launch Finale 2010 (or, from the Help menu, choose Authorize Finale). You have the option to authorize over the Internet, or by phone, fax, or mail. You will be asked to provide the serial number located on the interior of your Finale 2010 CD/DVD case. If you are upgrading from an earlier version of Finale, your serial number has not changed, and can be found in the About box of your previous Finale version (under the Help or Finale menu, which is located next to the Apple menu on your Macintosh).

If you have a question about Finale and can’t find the answer in this book, the User Manual, or the QuickStart Videos, additional help is available. Authorized owners may contact MakeMusic for customer support at www.finalemusic.com/support. Our representatives are also available by phone at (952) 937-9703 between 8:30 AM and 5:00 PM CST, Monday through Friday. Phone support is free of charge (although MakeMusic does not reimburse long—distance charges). Please have your serial number ready.

MakeMusic can also be reached by fax at (952) 937-9760, or by mail at 7615 Golden Triangle Drive, Suite M, Eden Prairie, MN 55344-3848.

Remember that extensive help is always at your fingertips: from the Help menu, choose User Manual.

In addition to receiving customer support benefits, authorization means you can also be notified of free maintenance updates and discounts on future upgrades and new products.

Please visit www.finalemusic.com to download maintenance updates, learn about other Finale resources, and find more information about the Finale family of notation products. Here you can also search our Knowledge Base for answers to frequently asked questions, and participate in Finale’s online community through interactive forums.

Remember that extensive help is always at your fingertips: from the Help menu, choose User Manual.

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